
Resort Retail Therapy...the Human Side Craves an Emotional Experience & to Make Memories
Did you know...
Your resort retail customer's emotions play a big role in their shopping behavior.
Tourists want to spend money on luxury and convenience items...does your shop offer something for everyone's budget?
WRA Wholesale offers resort retailers winter and summer seasonal accessories and souvenirs to enhance the tourist experience. We think like your customer...and offer quality products, wide selections, and value pricing.
4 Benefits of Resort Retail Therapy...
- Shoppers use ‘retail therapy’ as a way to dive into the local culture, calm down, relax & visit
- Stress-shopping reduces stress
- Purchase decisions reduce residual sadness, and boosts vacation excitement
- Convenience allows them to shop as needed to enhance their tourist experience.
Take a moment and reflect on your vacation memories of shopping in-store.
What comes to mind?
Why does that memory stand out?
As I type these questions for you...what popped into my mind was shopping in Rhodes, Greeces. Given the old world setting charm, it was an experience to say the least; every shop made their BEST effort to attract my attention, creating an experience within my experience.
I found my self browsing luxury shops that I wouldn't shop at home...such as art galleries, jewelery stores and desinger shoes & bags. They were exciting to shop and offered the hope I may find something special to remember my trip. The customer service was top notch and experience obviously memerable. They were inspirational and reflective of new trends.
There’s nothing quite like the buzz of a compelling store experience fueled by exciting, new, must-have styles or gadgets, local apparel and souvenirs.
Now, take a moment to review your shop; brainstorm 5 ways to enhance your customer's experience.
Then... go shop your neighbors shops for inspiration to apply to your shop and stand out amongst the rest.

Drive-Thru Retail Solutions, How do you order your drive-thru burger?
My go to burger...
Wendy's, #2--No Cheese--No Mayo, Extra Pickle on-the-side- Biggie Fry (fresh & hot), Regular Diet Pepsi.
Usually served with a 95% success rate...with occasionally going back for "fresh hot fries" or my missed extra pickles.
But why Wendy's, because I know what to expect, it’s fresh and I like the quality, served fast and hot.
And, so will your customer's if you consider and implement the following.
Offer Convenience- Train your resort customer to think of you not only now but on future visits to your area...or recommend to friends.
Consistent Results- Repeatedly meet your customers’ expectations by having solid systems and service in place amongst your team members.
Quality with Efficiency- Create an experience for your customer they will want to share with friends. Word of mouth is the best form of advertising and it is free.
Reward Discounts- Offer a next purchase or minimum amount reward program.
Usual; yet Unique Products, Service and Experience- Market to the kid in all of us, offer selection, a fun experience and treat each customer with care that makes them feel special and good about their purchase.

Enhance Your Customer's Experience to Make Them Want To Shop-Your-Shop
Now is the time...Heading into summer offers a chance to completely rethink your customer experience and in doing so, elevate their total experience.
It is time to visualize an new more interactive customer experience that will bring them back and make them want to tell their friends.
What new and outstanding experience will you offer your customer this summmer? Consider all aspects of their experience from outside-in.
Is it time to give your shop an exterior facelift?
Does their first impression (from the curb) grab them and make them want to shop-your-shop.
As visitors drive the streets of their vacation destination their heads are swivel from left to right and make mental lists of where to go. Does your external brand Make Them Stop-n-Shop-Your-Shop.
Consider everything, building exterior, signage, window merchandising and more. then carry that brand experience through out your shop.
10 Tips To Help You Build A Successful Small Business Brand
- Be unique. ...
- Grow your community. ...
- Build great products and services. ...
- Have a good name and logo. ...
- Find your voice. ...
- Be consistent. ...
- Keep your promises. ...
- Stand for something.
- Engage your customers
- Exceptional customer service
For more on creating a brand visit Duct Tape Marketing
photo credit: Kool Cats Photography over 15 Million Views <a href="http://www.flickr.com/photos/40775084@N05/49473618113">Antique Shop#2</a> via <a href="http://photopin.com">photopin</a> <a href="https://creativecommons.org/licenses/by-nc/2.0/">(license)</a>

Little Daily Dos for Resort Retailers..can make a BIG difference in your business.
-
Securtiy Check - Staying diligent about the security of your business is of paramount importance.
Anything seem off??? Confirm all is well and safe from the prior night.
Check...
- Doors & windows
- Security system
- Keep all doors locked until the moment your store is open to the public.
- Missing items
- Spruce Up Your Retail Space
Start by performing all basic cleaning tasks:
- Clean all windows and glass surfaces.
- Sweep and mop the floors.
- Dust shelves and counter space
- Straighten up any messes such as unkempt shelves, displays, or changing rooms.
- Thoroughly clean all restrooms and make sure they’re well stocked with soap, towels, and toilet paper.
- Set Up Displays and Shelves
- Weekly Promotion is set
- Confirm price signage is correct
- Fully stocked
- Your Retail POS System is Up and Running
- Let is rest over night
- Start-up
- Confirm it works correctly
- Quick and to the Point Pre-Opening Daily Briefing
- Meet with your team
- Discuss any new sales and promotions.
- Make sure everyone is familiar with new products and able to discuss them with shoppers.
- Talk about any incidents with shoppers from the week.
- Point out some highlights from the week and give kudos to your best team members.
- Mention some areas of improvement.
- Set Up a Perpetual Inventory Count
Perpetual inventory counts help ensure that your store always has the optimal levels of stock on hand. You can do this by setting up a counting schedule as part of your daily retail store tasks.
Choose certain areas of the store or specific types of products to be counted on certain days of the week for counting and organizing, completing it each day will be easy. By either manual counts or with an inventory scanner, you and your team can keep your retail business better organized and more efficient.
- Perform Closing Duties as Part of Your Retail Store Daily Checklist, Too
As important as a good opening to your day is, a consistent closing procedure is equally important. You need to have a routine in place to close your business in ways that make the opening as easy and efficient as possible.
- Clean all areas of the store thoroughly, especially any that contain food or touch food.
- Restock areas that are running low.
- Place orders for new products that you’ll need the next day.
- Lock up and check all windows and doors.
- Run end of day reports.
- Check cash drops and make sure that your cash management system is accurate.
- Make sure all security cameras are in working order.
- Power down all computers, including your POS machines.
- Turn on any night lighting that you have in the store.
A great daily checklist for your retail store will keep team members focused and on point throughout the day. It will also help you identify any problematic areas that need fixing and keep your store running efficiently.
For more information on this topic: Daily Check List
photo credit: SuperTechnoGirl <a href="http://www.flickr.com/photos/29468613@N08/2747854171">valentineboygirlposition01</a> via <a href="http://photopin.com">photopin</a> <a href="https://creativecommons.org/licenses/by-nc/2.0/">(license)</a>

The SMART STOP-N-SHOP
Sales, Markdowns, Discounts, Deals & Events Stimulate Spending
Use your creativity to give them reason to STOP-N-SHOP.
Most shoppers appreciate a good value, bargain and enjoyable experience.
That's why it is important to work closely with One-of-a-Kind Seasonal Products & Souvenir Resort Retailer Supplier WRA Wholesale.
WRA Wholesale offers Generous Pricing & Value on Quality Seasonal Merchandise & Souvenirs; so you can pass it along to consumers.
Partner with WRA Wholesale & Buy SMART to Increase Profits.
Save $$$ - WRA offers Buy As-You-Go LOW/NO Minimum Quantities
Merchandised Sets- WRA offers ease of Complete Seasonal & Souvenir Product Box-to-Shelf Sets
Allows Focus – WRA’s Team is your Team so you can focus on your customers
Reliable Care - Team WRA supports your ever changing needs
Total Solution – WRA’s 20,000 sf Warehouse is your Back-stock. Ships Same/Next Business Day

Apply & Survive…
You are no stranger to these times.
You know. The “J” Months of Retail. Low sales and no foot traffic test the fortitude of the most hopeful of retailers. Days are long and it is difficult to stay motivated and focused on the LIGHT at the end of the tunnel.
January, June & July.
January is when most people are recovering from the holiday festivities and shopping budget blowouts.
June and July, when school is newly out and the focus is slowly shifting to what’s next for summer.
As a summer destination resort retailer, you know the “J” months of summer mean BE PREPARED!
They are coming...
The glass is half full.
Now, there is opportunity during this economic stall to prepare.
This too will pass.
THEY WILL BE BACK!
And, hungry for freedom & fun!
Will you have what they need? Your competitor will.
Use this rare gift of time to orchestrate your Summer Re-Open for Business plan & attraction.
What will you do now to attract customers when the whistle blows.. Game on!
Think, "Diamonds in your own backyard". Earl Nightingale.
- Consider opportunities in your current control.
- Modify your store floor plan.
- Spring Clean- Merchandise and prepare old inventory for clearance.
- Set the stage. Capture your customer with Freedom & Fun Sale.
- Summer Inventory Counts & Planning, Budget.
- Cushion your finances and get more out of your budget with WRA Wholesale LOW/NO Minimums.
Your are the creator of your own experience...use this time to make magic happen.
Struggling with Cash Management???
"Seasonal Review to control expenses...”
Inventory, Rent & Payroll are Absolutes to running your business:
Is your store running as efficiently it can? Can you share you space with another business? Resolve cash leaks by thinking creatively and apply accordingly.
INVENTORY-- That's where Wholesale Resort Accessories can assist. Let our 20,000 square foot warehouse be your stockroom. Purchase as needed from WRA Wholesale.
What Happened Last Season? Last Year? YOY Past 5 Years
Do you have funds available during off periods? What's in your Safety Net?
What is your Margin (Cost Of Sales-NET after paying ALL expenses)?
Focus on products with greatest margins. Use loss leaders wisely.
5-10% Cash Reserves for the Un-Expected
Resort retailing always experiences the unexpected. Be prepared.
Retail Challenge: Managing Cash Flow and Budgeting with Fluctuating Expenses
Learn More: Eric Groves-Alignable
photo credit: wuestenigel <a href="http://www.flickr.com/photos/30478819@N08/48826192306">Calculator with the word Retail on the display</a> via <a href="http://photopin.com">photopin</a> <a href="https://creativecommons.org/licenses/by/2.0/">(license)</a>

Luxury Ski Resort Retailing... Did You Know???
Did You Know???
$4 Billion are generated by the Ski Resort Industry annually and increasing by 5% every year.
And, you'll miss out on Luxury Retails Sales if you don't ...
Have an stylish facade/trending decor and appealing merchandising in your shop. The affulent customer expects the same experience from their vacation shopping as they are acustom to at home.
Greet them with poise and graciousness of the same to which they present themselves.
Offer an experience. If the retail shops of a resort offer an outlet mall experience, your luxury customer will pass on it, and not return.
Provide affluent customer creature comforts. They expect and won't settle for less then the needs they have at home. Quality products & Wi-Fi. excellent customer service, convenience, etc.
Make them want to come back for more... year-after-year.
photo credit: Prayitno / Thank you for (12 millions +) view <a href="http://www.flickr.com/photos/34128007@N04/5063627141">Rodeo Drive Beverly Hills</a> via <a href="http://photopin.com">photopin</a> <a href="https://creativecommons.org/licenses/by/2.0/">(license)</a>

Spring Clean Into Summer with a Retailer Makeover...
To Dos:
-
Review & Clean-up Physical Store/Online Image
Update Decor, Images & Copy
Identify trends in your industry
Evaluate & Update Product Merchandising
Respond to Reviews
Update/Create Website/Blog
-
Evaluate Your Team
Do you have the right players in the right positions?
Do you need to hire or fire?
Who is your dream team member?
-
"What Business Plan?"
Dig it out and dust it off
What are the differences between then and now?
Have you grown in your core service?
What's out dated?
What's new?
What do your customers want?
-
1-3-5 Year Goals
Most likely they have changed over the years and that's okay.
Grow within your goals.
What opportunities are on your radar?
Take daily baby steps toward your goals every day.
-
Organize Email Files
Clean them up or delete accordingly.
Organize subfiles as you would a file cabinet
Systemize your computer file titles for easy searching
-
Clean-up Financials and Backroom
Discount or donate stale inventory
Evaluate your finances
Review your purchasing strategies
Trash the trash
Clean & freshen the space
photo credit: Walt Stoneburner <a href="http://www.flickr.com/photos/8404611@N06/6244758934">Pallets</a> via <a href="http://photopin.com">photopin</a> <a href="https://creativecommons.org/licenses/by/2.0/">(license)</a>

What's the "BIG" Idea
As a small business resort retailer, you know...Ideas have a life of their own...They begin with a glimps into the future and over-the top-enthusiasm... until it's squished, altered, unheard of, done before, or crazy.
BEST Ideas have their own life, evolve, and are touched by many.
That said...What's your BIG Idea?
- Write it down
- Protect it
- Understand there is risk
- Prepare for judgement
When you're ready...
- Share it
- Let it go
- Watch it GROW!!!
More on this topic...

Is your Comfort Zone Uncomfortable?
Consider this...
Are you Optimistic?
Optimism is owning "Reward outweighs risk".
Do you break the rules...especially your own?
Growth is found in breaking the rules. Man made them... you can CHANGE them.
Do you know a better way?
Of course you do, thats why you're in business!
Do you use ALL the technology available to you?
Create GREAT...everything can be improved with technology. Use it.
Do you view the world in Awe?
There is potential in everything around you...and at this moment you have all the resources to create AWESOME.
Change your ways... change your world.
WRA is... Partner with us!
Read more on this topic.

Partner with WRA Wholesale to Lower Your Inventory Imbalances & Lost Renvenues
You know the challelnges of seasonal inventory planning.
What’s trending, social media, and a device in the hands of all can change things instantaneously.
This results in stale inventory and lost revenues over night.
When you partner with Wholesale Resort Accessories, our 20,000 square foot warehouse becomes your backroom stocked to the rafters.
Partnering with WRA Wholesale will lower your risk of inventory imbalances and lost renvenues.
Take advantage of our...
Low/No Minimums
Same Day/Next Business Day delivery & Shipping
Shipping Discounts
Our Partnership GROW$ PROFIT$!!!
We study the trends and provide quality products at affordable prices your customers will love.
Do you have a product of interest, let us know and we may consider it for our catalog.
Grow your profits by becoming a strategic partner with Wholesale Resort Accessories, call now to learn more. 775.856.2600.
Very few business terms get as cool a response. And sadly, those two little words (both of them four-letter words, interestingly enough), are the #1 reason small businesses fail. They take out more small businesses than any other factor.
In fact, 82% of small businesses fail due to cash flow problems.

And while most small business owners agree cash flow is the #1 risk for small businesses, cash flow is also a blanket term – a symptom, if you will – of several underlying causes.
When you look at those underlying causes, you can better see how to solve the cash flow symptom.
1. Develop a minimum viable budget.
Or, in other words, stay cheap.
Here’s what I mean: As your business launches and grows, there will be a push and pull between funding and supporting that growth, and being conservative with your spending. When in doubt, stay conservative. The “lean and mean” startup headset – and the concept of a minimum viable budget - is your friend.
You need a lean operating budget that can get through hard times. And you must expect and prepare for those hard times. Do not think that your business will be the sunny exception that never has trouble.
That’s the trick with a lot of budgeting – to continue to be careful with your money even when times are good. Actually, you have to save money and stay frugal when times are good. Because if you can’t save then, in the good times, it’s unlikely you’ll do it when business gets tough.
2. Protect your credit.
Have you ever seen a business start to slowly fall apart?
Often, the first sign of trouble is that they start delaying payment on their bills. Or they’ll change their payment terms from 30-day net to 90-day net. The move doesn’t fool anyone. Even interns know what it means when a company delays paying its bills.
In the next phase after delaying payments, a company will start playing the game of “who can we not pay for as long as possible”. It’s risky, because eventually the business makes a mistake and their credit gets dinged. Or one vendor gets fed up enough to finally call a collection agency, or to stop service.
Once that’s happened, it’s often too late.
As the saying goes, “you can only get a loan when it looks like you don’t need one.” Once you’ve shown signs of being financially strained, your loan options dwindle dramatically. And even if you can get a loan, the terms will be far less attractive.
3. Manage your inventory like it was your biggest, most expensive business asset.
Because that’s exactly what it is.
Poor inventory causes a slew of expensive problems that can directly impact cash flow. They include:
- Ordering new items you don’t actually need, simply because you couldn’t find them.
- Expired items that should have been sold (even at a discount) before they became worthless.
- Unfulfilled ordered based on inventory demands you could have predicted.
- Extra costs accrued by having to fill those backorders.
- Disappointed customers who have to wait for backorders to be filled.
- Wasted employee hours spent looking for lost inventory, placing rush orders, managing back orders.
- The steep cost of paying for more inventory space than you would actually need – if your inventory was properly managed.
This list goes on, but I think you get the idea. This is an expensive problem that’s surprisingly widespread. 43% of small businesses do not track their inventory or use a manual process. And 55% of small businesses do not track their assets or use a manual process.
4. Have cash reserves.
If your business slowed down for three months, could you manage the downturn financially? What about six months? A year? More than a year?
It’s not a fun exercise, but you might want to talk with your accountant about how well positioned you are for an extended period of a soft economy. You never know – the news might be better than you think. Maybe you are well-positioned to get through a bad spell.
But if you’re not, you’re still lucky. You’ve got time to get ready. It might be worthwhile to slow down your company’s growth, if only by a little, to make sure you’ve got cash reserves to manage everything if businesses conditions changed.
Again – this isn’t a fun conversation to have, and it could mean you have to do a little bit of belt-tightening. But it’s a far easier conversation than have to tell employees they’re out of a job.
5. Get yourself a great accountant (or CPA).
Problems with cash flow rarely come out of nowhere. They usually accumulate over time, in one form or another, while the business owner is busy with any number of other projects and responsibilities.
That’s why having a great accountant or a CPA can be so helpful. If you’ve got a smart, proactive financial professional who’s really looking at your company’s finances with rigor and insight, you’ve got a fantastic insurance policy against cash flow problems (and many other financial woes).
Unfortunately, that same quality of a great accountant – being proactive – is also the #1 quality business owners say their accountant lacks. Almost half of all small business owners, regardless of the size of their business, say their accountant is “more reactive than proactive.”
On the positive side, though, about half of small business owners don’t have this problem. They do have a proactive financial partner. Be like those business owners. It might just save your business.
Conclusion
Cash flow problems are almost like death and taxes. You’re never going to escape them. But it is possible to manage cash flow. And you can definitely tame it to a point where it doesn’t threaten your business.
Who knows… maybe you’ll even be among the happy group of small business owners who don’t frown or shrug when people mention these two little four-letter words.
About the Author(s)
Brian Sutter is the Director of Marketing for Wasp Barcode Technologies, a software company that provides solutions to small businesses that increase profit and efficiency. He has contributed content for Forbes, Entrepreneur, Marketing Profs, the Washington Post, Fast Company, Allbusiness.com, Business.com and Huffington Post.
Director of Marketing, Wasp Barcode Technologies
VIEW THE ORIGINAL ARTICLE @:

Holiday Marketing Ideas...
Boost Sales, It's Shopping Season!!!
Make it an experience for your customer, they'll shop longer if you create a Festive Enviroment with Cheer.
Offer...
Gift Cards
Hire Musicians
Holiday Contest
Toy Drive
Support a Local Charity with % of Sales
Offer Hot Cider & Holidaty Eats
Side Walk Sale

'Twas the Eve of the Holidays,
And, All Through Warehouse
ALL Creatures are Stirring
Even a Mouse …
For Your WRA Team knows stockings will hang by the chimney with care,
In hopes that Snow will soon be there;
Children of all ages will nestle snug in their beds,
While visions of snow covered hills dance in their heads;
Skiing & skating, snowboards will fly...
And you can trust while they close their eyes
The WRA Team will busy without rest
To make certain this Holiday Selling Season... is Truly Your BEST!
HAPPY HOLIDAYS TO ALL, AND TO ALL A GOOD SELLING SEASON!
Best Wishes, Your WRA Team at Santa's Workshop

What Your Parents Taught You About Business
Keep on keeping on-- when things are rough, tough and tumble, that is the most important time for the tides are preparing to turn.
Save money-it provides freedom to grow.
Commit to your goal-- despite setbacks persevere, think creatively, find another way to achieve your goals.
Integrity matters most--honest, fair and reasonable thoughts and actions solidify relationships.
Negotiate the deal--to a fair and reasonable, win-win.
Diamonds in your own back yard--grow your current relations.
Go with the flow--you will discover opportunities you never knew existed.
Anything is possible--allow fresh and new thoughts, ideas and action to be a part of your daily journey.
Make friends--we play and work with people we like, strangers are friends we haven’t met yet.
Balance your work & play--all work and no play…is boring and makes one not so fun to be with.
Follow through-- from beginning to end, don’t quit, fulfill your obligation…find another way.

Connect with Your Customer
4th of July is a time to connect with your customer and community by letting them know you appreciate their business with value added services.
Creat an Experience.
Decorate your store for the 4th of July
Offer Convenience.
Extend store hours
Be an Expert.
Offer information on communtiy holiday events
Provide Service.
Greet customers at the door with a holiday game challenge with discount rewards.

Free Samples Make Buyers out of Browsers
Offer free samples or lifestyle tutorial that demonstrates product value...
Certainly you have experienced it yourself. Recently, while browsing the mall food court I was offered a sample of gyro meat. Already set on a Greek Salad, I didn't partake; but he did catch my attention. For, as while my husband I dined we notice his incredible success rate in turning--even uninterested by-passers into buyers; not to mention the competition wasn't making any such offerings. So it was easy to gleam amongst others.
Now, will this make the potential customer feel obligated? Not necessarily. But the person offering should give a BIG thank you, because freebies save ad/marketing dollars that may be spent on less influential avenues.
Next time you are offered a sample, monitor your response to the offer. Note what works to get you to say yes and what doesn't.
Then, I challenge you to create an experience for your customer.
Next time you introduce a new Wholesale Resort Accessories product, offer a sample demo and tasty treat. Why not try one next week for fun...make it simple--yet an experience that engages. Partner with a local restaurant or offer a regional food or beverage sample. Offer information about the area while you are demo doing the demo.
Some stores that really work it...
Barnes & Nobel will let you lounge and read for as long as you want in the hopes and certainty you walkout with purchasing at least one item, even if its from the coffee shop.
Beauty counters offer the free makeover that most often ends in a sale.
Grocery stores often offer tasty nibbles that results in sales, if not that item, more of other items for it sets a relaxing pace for the customer.
And, my favorite, Trader Joes--I just love getting my sample coffee and browsing only to leave with several items that weren't on my shopping list.
Let me know what has worked for your.
photo credit: Alan Light <a href="http://www.flickr.com/photos/42274165@N00/37591946900">Iowa City, IA</a> via <a href="http://photopin.com">photopin</a> <a href="https://creativecommons.org/licenses/by/2.0/">(license)</a>

Since its creation in 1982...
WRA-Wholesale Resort Accessories' culture is to “Enhance the Tourist Experience”—a customer that demands Quality, Value, Selection & Timely Delivery.
Our mission results in a number of actions in our everyday work.
WRA-Wholesale supplies and distributes exceptional Brands, Quality Products, Value Prices with Timely Delivery.
For you this means, stress free Inventory Management & BIG Profits!!!
Providing you with an Outstanding Service & a Support Team.
With an ever expanding range of 1500 + Winter & Summer Resort Products & Souvenirs with LOW/NO Minimums…from winter boots to aqua shoes, ski pants to beach towels, snow ball makers to volleyballs, floats, totes and beyond…we are constantly looking to add exciting and enticing quality new products to meet the demands of your customers.
Buying WRA-Wholesale products means guaranteed quality and fast delivery to your shelves without stressing cash flow, bottom line or loss of sales.
Trust WRA-Wholesale with your Backstock & Inventory Management.
Increase your profits & bottom line...
Call 775.856.2600 today to schedule an appointment, phone consultation & learn more...